Westfarms


Westfarms, the premier shopping center of central Connecticut, features anchor stores Nordstrom, Macy’s, Lord & Taylor and JCPenney. The shopping center offers 160 stylish retailers and restaurants, many unique to the trade area, including Anthropologie, Apple, The Art of Shaving, Athleta, BCBG MAXAZRIA, Brio Tuscan Grille, California Pizza Kitchen, Coach, Free People, Hanna Andersson, J.Crew, Kiehl's, LEGO, Louis Vuitton, Lush, lululemon athletica, Michael Kors, Microsoft, P.F. Chang's China Bistro, Spanx, The North Face, Tiffany & Co., Tommy Bahama, Tory Burch, True Religion Brand Jeans, Urban Outfitters, Vans and many more. The shopping center straddles the towns of Farmington and West Hartford, and is conveniently located at the intersection of I-84 and Route 9. For more information, call 860-561-3024, visit www.ShopWestfarms.com or Like us at www.Facebook.com/WestfarmsMall.

Today's Hours:

9:00 AM - 8:00 PM

Address:

1500 New Britain Ave, W. Hartford, CT 06110

Phone Number:

(860) 561-3024

Details


  • 1.3 million square foot super-regional shopping center located on the town line between West Hartford and Farmington, CT
  • Only upscale, enclosed shopping center available to customers from New Haven, CT to Springfield, MA
  • Anchored by New England’s first Nordstrom - and still the only Nordstrom in Connecticut - along with Lord & Taylor, JCPenney, and two Macy’s locations
  • Tiffany & Co. and Louis Vuitton - two of the world’s greatest iconic luxury brands – joined the line-up in 2008
  • With over 40 retailers not found in Northern Connecticut or Southwestern Massachusetts, Westfarms is the area’s favored shopping destination for fashion.
  • Westfarms features two new, unique-to-the-market, signature dining restaurants, P.F. Chang’s China Bistro and Brio Tuscan Grille 

 

 

Events


Nov 11th - Dec 24th Santa’s Flight Academy

Santa’s Flight Academy

Santa’s Flight Academy is a wholly interactive and magical hero’s journey that transforms children into key members of Santa’s Flight Crew. Create memorable and sharable moments for families, including the Flight Suit Visualizer and the Flight Navigation Station. Experience a powerful and magical snow and light show inside Santa’s sleigh, and, of course, a visit with Santa Claus. November 11 through December 24 in Center Court


Learn more about Santa's Flight Academy, register online or download our mobile app to register. 


News


Westfarms Launches Industry-First Navigation App Makes Shopping Easier and More Personalized

External Link
Posted Mar 3rd, 2016

Farmington, CT/March 3, 2016 – To help customize the shopping and dining experience for customers, Westfarms announced today the launch of an industry-first mobile app. The free app, available for Android and iPhone platforms, will offer consumers first-of-its-kind indoor navigation technology and a host of other shopper-friendly functionality.

 

The app, developed in partnership with Meredith Xcelerated Marketing and SPREO, delivers step-by-step navigation and location-based marketing through Bluetooth and Wi-Fi technology. Shoppers using the app can quickly and efficiently:

 

  • Map It: Locate stores, restaurants and entertainment options as they shop.
  • Plan It: Plan a shopping trip in advance to navigate the mall quickly and easily.
  • Love It: Use the robust functionality to save favorite stores, receive real-time event, sales and promotion information and view seasonal fashion trends.

 

“Today’s shoppers are all about convenience and personalization,” said Kevin Keenan, general manager, Westfarms. “With our new app, we are combining tech-savvy amenities with premium retail offers to provide an unmatched, easy shopping and dining experience during the holidays and all year long.”

 

The intuitive app is powered by scalable technology and gives shoppers instant access and navigation to their favorite stores within the mall. Customers also have the option to map a route to shop a group of stores. The ‘Plan It’ functionality creates the most accessible route by listing selected stores in the shortest distance from a current location for quick and convenient shopping.

 

Westfarms also offers several high-tech, customer focused amenities, such as free Wi-Fi, an interactive touchscreen directory and charging stations for portable electronics.

 

 

About Westfarms

Westfarms, the premier shopping center of central Connecticut, features anchor stores Nordstrom, Macy’s, Lord & Taylor and JCPenney. The shopping center offers 160 stylish retailers and restaurants, many unique to the trade area, including Anthropologie, Apple, The Art of Shaving, Athleta, BCBG MAXAZRIA, Brio Tuscan Grille, California Pizza Kitchen, Coach, Free People, J.Crew, Kiehl's, LEGO, Louis Vuitton, lululemon, Lush, Michael Kors, Microsoft, P.F. Chang's China Bistro, Spanx, Tiffany & Co., Tommy Bahama, Tory Burch, Trollbeads, True Religion Brand Jeans, Urban Outfitters, Vans and many more. The shopping center bestrides the towns of Farmington and West Hartford and is conveniently located at the intersection of I-84 and Route 9. For more information, call 860-561-3024, visit www.ShopWestfarms.com or Like us at www.Facebook.com/WestfarmsMall.

 

# # #

 

CONTACT:

Amanda May Sirica

Sirica Marketing & PR

860-716-2148

amanda@siricapr.com

 

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FAQs



Where are Restrooms located?

Family restrooms are located on the lower level near Center Court; additional restrooms are located on the lower level near Macy's Main Store and on the upper level near Nordstrom.


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Does Westfarms have Wi-Fi?

Westfarms has free Wi-Fi throughout the shopping Center. Select .FREE_Westfarms on your Wi-Fi enabled device’s setting in order to get access. Please see Customer Service for additional assistance. If you are still having difficulty connecting, call our Wi-Fi HelpDesk at 866-260-8488.

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Does Westfarms have a Facebook page?

Yes, like us at Facebook.com/westfarmsmall.

 

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Does Westfarms have a mobile app?

Yes, Westfarms has a mobile app available for both Apple and Android.

Features include:


Map It – Easily locate stores, restaurants and entertainment as you shop.

Plan It – Plan your trip in advance to get the most out of your visit.

Love It – Save your favorite stores for quick info and a personalized experience.

And Save! – Be among the first to learn about sales and promotions

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Does Westfarms have a food court?

Westfarms does not have a central food court. However, there are a varied selection of quick food and full service restaurants, most of  which are conveniently located near the main entrances to the shopping center.

 

Casual Dining:

California Pizza Kitchen

Cafe Nordstrom

Ruby Tuesday

 

Fine Dining:

BRIO Tuscan Grille

P.F. Chang's China Bistro

 

Quick Eats:
Au Bon Pain

Auntie Anne's

Burger King

DAVIDsTEA

Dunkin' Donuts

Gusnova Gelato

Nordstrom Espresso Bar

Pretzelmaker

Sbarro Fresh Italian Cooking

Starbucks Coffee

Subway

Surf City Squeeze

Sweet Factory

Taco Bell

Teavana

 

 

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Do you sell mall Gift Cards?

Give the person who has everything the option to buy anything with the Westfarms American Express® Gift Card.  Perfect for every person and every occasion, they can be used nationwide at your favorite retailers and restaurants that accept American Express. Gift cards are available in denominations from $20 to $500. Purchase one today at the Customer Service center on the lower level in Center Court.


Or purchase a gift card online.

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Can I purchase a Gift Card online?

Yes, Westfarms American Express® Gift Cards are available for sale online.

 

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Do you have a gift wrapping service?

Yes, we do!  While-you-wait holiday gift wrapping, for purchases made at Westfarms, is available at the Hartford HealthCare Gift Wrap Station on the upper level near Nordstrom. Price is $3 per gift (cash only) and includes paper, bow and gift tag. 


Gift Wrap is sponsored by Hartford HealthCare and all proceeds benefit the Hartford HealthCare Movement Disorders Center.

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Do you rent wheelchairs?

Wheelchairs are available for customer use on a first come, first served basis. They can be picked up at the Customer Service center on the lower level in Center Court. You must leave a valid driver's license or state photo ID.


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Where is the Lost and Found?

Please report any lost or found items to the Customer Service center on the lower level in Center Court, or to a security officer. Lost and found items are held in the security office and can be claimed or reported by phoning 860-521-2874.


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Where are the ATMs located?

LOWER LEVEL

In Center Court - next to Customer Service (Bank of America)

Near Macy's – on side of escalator (North American Bancard)

Near JCPenney - on side of escalator (Santander Bank)

Inside Nordstrom - mall entrance near shoe department

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How can I reach the Security Department?


Westfarms has 24-hour security available at 860-521-2874.
You can also stop by the security department on the upper level by taking the lower level elevator near California Pizza Kitchen.


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What if I need vehicle assistance in the Westfarms parking lot?

Security can provide a jumpstart for you, help you locate your vehicle, retrieve your keys if they are locked inside, change a flat tire and more. Ask for assistance at the security department on the upper level. You can also stop by the Customer Service center on the lower level in Center Court and they will contact security for you.


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Can I bring my pet to Westfarms?

Unfortunately, pets are prohibited; except service animals such as Guide Dogs.

 

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Do you have a conference room available to rent?

A 600 sq. ft. conference room is available for rent to community groups for meetings and seminars as well as children’s birthday parties.  You can rent our room on an hourly, half-day or full-day basis 7-days a week and we offer availability after business hours.

Room capacity is 42 and amenities include:

Tables       
Chairs
4x6 pull-down screen
Coffee making facilities
Access to restroom

Flip charts and projector are available for an additional fee. 

 

For rates and more information contact:
Cheryl Thompson
Westfarms Management Office
860-561-3420 x 2113

cthompson@taubman.com

 

The community room is located on the upper level next to security dispatch, which is easily accessible from the elevator at our main entrance near California Pizza Kitchen.


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Do you have storage lockers available?

Storage lockers are currently not available to the public.


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How do I contact Westfarms?

Use the Contact Us feature on this website for email

Call us at (860)-561-3024

Send a letter to: 

Westfarms Management Office
500 Westfarms Mall
Farmington, CT 06032

(If you are using GPS, our location address is 1500 New Britain Ave., West Hartford, CT 06110)

 

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What is the mall's Code of Conduct Policy?

Westfarms Code of Conduct Policy


Westfarms is privately-owned property.  We welcome all visitors who comply with these Rules of Conduct and our other policies.  We have established these Rules of Conduct to insure the safety and comfort of all visitors.  The following are prohibited on the Property:

 

1.  Disorderly, intimidating, threatening, dangerous or disruptive conduct of any nature, including but not limited to: use of obscene or insulting language or gestures, loitering, running, yelling, fighting, throwing any objects, littering, playing radios or other audio devices, rollerblading, skateboarding, bicycling.

 

2.  Standing, walking, sitting or moving in such a way as to cause inconvenience to others, or in or on a prohibited area or object.

 

3.  Any act which could result in physical harm to persons or damage to property.

 

4.  Any act prohibited by local, state or federal laws or ordinances.

 

5.  Truancy.

 

6.  Possession of an open container or consumption of alcoholic beverages other than in licensed areas.

 

7.  Possession or consumption of illegal substances.

 

8.  Distribution of literature or other items, offering any item for sale, solicitation, conducting surveys, videotaping or photography, without, in each instance, the prior written consent of mall management under the mall’s Access Policy or other applicable policies.

 

9.  Visiting the center without shirt or shoes, or failing to be fully clothed. Wearing clothing that is, or in a manner that is, obscene, offensive to others, that may provoke a disturbance, or is otherwise inconsistent with a first-class, family oriented shopping center.

 

10.  Smoking in interior common areas, corridors or other prohibited areas.

 

11.  Possession of pets or other animals, except for service animals such as Leader Dogs.

 

The foregoing list of prohibited activities is not intended to be an exhaustive list of all prohibited activities on the Property, and management reserves the right to prohibit any activity or conduct which is detrimental to or inconsistent with a first-class, family oriented shopping center.  Management’s interpretation of these Rules of Conduct is conclusive and binding.

Violators of these Rules of Conduct may be subject to expulsion, banning, and/or arrest for criminal trespass or for other violation of law.  Violators of banning orders may be subject to arrest and prosecution for criminal trespass.  These Rules of Conduct may be amended or changed at any time and are in addition to all other rules and policies pertaining to the Property.

 

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Parking


Park free at Westfarms, we have over 6,500 spaces.

 

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